Business Telephone Systems (VoIP)

We are Staffordshire and Cheshire’s leading provider of business phone systems.  With our per extension pricing for our hosted business phone system we ensure you business is future proofed.  Unlike traditional telecom providers we do not tie you into multi year contracts.  We run our own support team based in Newcastle Under Lyme, Staffordshire to ensure we can provide that personal touch your business expects.

With a VoIP solution from Complete ICT, we’ll ensure you are getting the very best in telecoms with a hosted phone system that helps you operate efficiently and effectively.

Hosted phone systems are delivered over the internet, making them simple to install and offer a modern communications solution for a business in the digital world.

  • Never miss a call whilst on the move
  • Have a system that suits employees wherever they are based
  • Have a flexible telecommunications solution that works for your business

We offer phone systems with all the support you need.

We don’t just install the system and leave you to it.  We provide:

  • Onsite and remote support
  • Training
  • A range of handsets

What are the benefits of a business phone system ?

  • Great for remote and flexible teams – employees can work from home as if they were in the office
  • No call costs to UK National and Mobiles
  • Geographical phone numbers – have different location phone numbers to show a nationwide presence
  • Complete scalability – easy to add and remove users
  • Calls can be received via any device
  • No long multi year contracts

How much does a business phone system cost ?

We simplify business phone system pricing, no more additional costs for features you expect.  For £15 per extension per month we provide all the features you need such as IVR, Voicemail, Smart phone app, soft phone app.  The only addition we offer is call recording as not every business needs this.

Are you ready for the ISDN Switch Off?

On 31st January 2027, ISDN Lines are completely switched off and companies must have moved over to a digital phone system to avoid disruption to business activities.

VoIP and SIP provide a unified communications system fit for the business of the future and increases the opportunity for collaboration across teams and different sites.  With our hosted business telephone system we can provide Staffordshire and Cheshire businesses with a cost effective no multi year tie in contract.

Complete support

Whenever you have an issue, there is always someone on hand to resolve it as quickly as possible.  We’re based in Newcastle Under Lyme Staffordshire , with our own team you’ll never experience a long call queue and always find a friendly voice who cares.

Find out more here

Is it time to upgrade your communications?

Get in touch today to get the best deal on the market from a proactive provider

Click here to get in touch

Many thanks to Complete ICT for sorting out my new mobile phone. As my current phone was no longer fit for purpose with all the home working and office VOIP phones going to my mobile app and sucking the battery, I reached out to them to get me quotes for a new phone.

Being a bit of a technophobe, I gave a quick brief that it had to be an iPhone, not silly money, and with reception in my house. What I love about how they dealt with it is that they didn’t bore me with tech details.

They just sent me the quote for the iPhone, that was a reasonable price and with another network that had reception in my home. Simple. Paperwork was simple enough and delivery of the phone went smoothly too. I thoroughly recommend Complete ICT for any mobile phone needs.

“After asking a contact who to approach for our new mobile phones here at Absolute CNC Ltd, Complete ICT were recommended to us.

We only have a few handsets so were concerned that our small order would not be of interest to them, this proved to be not the case and we received a great personal service.

My wife is not very tech savvy, so to take a trip over to their offices for them to set up the phones was a great bonus for us.

Many thanks to the team for the service and not forgetting the nice, microwaved coffee you did for us!!”

“Our account is managed personally, daily and with attention to detail on every request through out contract. It shows that they are concerned with true customer service at all times not like previous companies that only concern themselves with service at the start of the contract.”

“To anyone trying to manage a mobile phone estate. Whether it’s running smoothly or out of control you need to look up Complete ICT.

Dealing with any of the networks’ Customer Services Teams can at times be a frustrating experience. Complete ICT cut through the call centre barrier. They know how to talk to these people, they know the tricks of the tread and importantly they know how to make them work for you, rather than against you.  They know the platforms, they know the reports, enabling them to provide meaningful accurate information that can be acted upon confidence. Information that will save us an estimated £230,000 throughout the contract duration.”