VOIP

Everything you Need to Know About the ISDN Switch Off

It’s officially 2023, and we’re now only two years away from the ISDN switch off – as it draws closer, we’re taking a look at everything you need to know before the big day!

WHAT ACTUALLY IS THE ISDN SWITCH OFF?

ISDN (or Integrated Services Digital Network) is a set of communication standards for voice, video, data and other network transmissions. But communication as we know itis changing. In 2025, ISDN will be switched off for good, to be replaced by full digital communications.

So, the world of communications is moving with the times – but what does that mean for your business?

WHAT DOES THE SWITCH OFF MEAN FOR YOU?

As we edge closer to the ISDN switch off in just two years’ time, all businesses will need to migrate over to digital communications channels. It might seem confusing, but it’s actually very beneficial for businesses of all sizes!

Moving to a hosted voice phone system will improve communications and minimise disruptions, making it easier for you to run things smoothly. VoIP is hosted over the internet, meaning you can access a wide variety of benefits that didn’t exist under ISDN!

HOW CAN VOIP HELP YOUR BUSINESS?

VoIP is perfect for the modern workforce – whether your team are in the office, working from home or on site, they’ll be able to communicate and collaborate remotely. It also means that calls can be taken from any device, and call history can be retained to help streamline your internal communications.

Pair this with lower cost calls and easier scalability, and you’ve got a recipe for massively improved communications for your business, both internally and externally.

WHAT DO YOU NEED TO DO?

Don’t worry – we’re here to help! We know the switch off can seem daunting, which is why our team are here to help make the transition as smooth as possible for you. We’ll tell you exactly what you need to do, and help find the right solution at the best price.

Get in touch today or telephone 01782 346493 to get started.

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Many thanks to Complete ICT for sorting out my new mobile phone. As my current phone was no longer fit for purpose with all the home working and office VOIP phones going to my mobile app and sucking the battery, I reached out to them to get me quotes for a new phone.

Being a bit of a technophobe, I gave a quick brief that it had to be an iPhone, not silly money, and with reception in my house. What I love about how they dealt with it is that they didn’t bore me with tech details.

They just sent me the quote for the iPhone, that was a reasonable price and with another network that had reception in my home. Simple. Paperwork was simple enough and delivery of the phone went smoothly too. I thoroughly recommend Complete ICT for any mobile phone needs.

“After asking a contact who to approach for our new mobile phones here at Absolute CNC Ltd, Complete ICT were recommended to us.

We only have a few handsets so were concerned that our small order would not be of interest to them, this proved to be not the case and we received a great personal service.

My wife is not very tech savvy, so to take a trip over to their offices for them to set up the phones was a great bonus for us.

Many thanks to the team for the service and not forgetting the nice, microwaved coffee you did for us!!”

“Our account is managed personally, daily and with attention to detail on every request through out contract. It shows that they are concerned with true customer service at all times not like previous companies that only concern themselves with service at the start of the contract.”

“To anyone trying to manage a mobile phone estate. Whether it’s running smoothly or out of control you need to look up Complete ICT.

Dealing with any of the networks’ Customer Services Teams can at times be a frustrating experience. Complete ICT cut through the call centre barrier. They know how to talk to these people, they know the tricks of the tread and importantly they know how to make them work for you, rather than against you.  They know the platforms, they know the reports, enabling them to provide meaningful accurate information that can be acted upon confidence. Information that will save us an estimated £230,000 throughout the contract duration.”

4 reasons to consider working with Complete ICTSupport