How we work

When you become our client, you will get a dedicated account manager who will work with you to provide an honest, personal, direct approach to all your telecom needs.

Get in touch today to discuss your requirements

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Our customer commitment

Working with us means you will get a dedicated point of contact to manage your contract – and we’ll make it easy for you.

You will get one bill – covering every service you have with us.

Our team will also provide full support for any problems or warranty claims made with any of our products and services.

Quarterly reviews on your tariffs are standard which means you will always benefit from the best deals.

Our team also operate a 24-hour service which means in an emergency we can help sort out any problems quickly and efficiently.

Support

Is it time to upgrade your communications?

Get in touch today to get the best deal on the market from a proactive provider

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Many thanks to Complete ICT for sorting out my new mobile phone. As my current phone was no longer fit for purpose with all the home working and office VOIP phones going to my mobile app and sucking the battery, I reached out to them to get me quotes for a new phone.

Being a bit of a technophobe, I gave a quick brief that it had to be an iPhone, not silly money, and with reception in my house. What I love about how they dealt with it is that they didn’t bore me with tech details.

They just sent me the quote for the iPhone, that was a reasonable price and with another network that had reception in my home. Simple. Paperwork was simple enough and delivery of the phone went smoothly too. I thoroughly recommend Complete ICT for any mobile phone needs.

“After asking a contact who to approach for our new mobile phones here at Absolute CNC Ltd, Complete ICT were recommended to us.

We only have a few handsets so were concerned that our small order would not be of interest to them, this proved to be not the case and we received a great personal service.

My wife is not very tech savvy, so to take a trip over to their offices for them to set up the phones was a great bonus for us.

Many thanks to the team for the service and not forgetting the nice, microwaved coffee you did for us!!”

“Our account is managed personally, daily and with attention to detail on every request through out contract. It shows that they are concerned with true customer service at all times not like previous companies that only concern themselves with service at the start of the contract.”

“To anyone trying to manage a mobile phone estate. Whether it’s running smoothly or out of control you need to look up Complete ICT.

Dealing with any of the networks’ Customer Services Teams can at times be a frustrating experience. Complete ICT cut through the call centre barrier. They know how to talk to these people, they know the tricks of the tread and importantly they know how to make them work for you, rather than against you.  They know the platforms, they know the reports, enabling them to provide meaningful accurate information that can be acted upon confidence. Information that will save us an estimated £230,000 throughout the contract duration.”